PRIVACY POLICY


Website: www.tendernesse.com

At Tendernesse, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online. By using our website, you agree to the terms laid out below.

1. Information We Collect

We collect the following types of data to provide you with the best online shopping experience:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.

  • Payment Information: Credit/debit card details (processed securely via Shopify Payments or trusted third-party payment processors).

  • Browsing Data: IP address, device type, browser, and interaction data via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide order status updates and shipping confirmations

  • Improve customer service and user experience

  • Send you promotional emails and offers (only with your consent)

  • Enhance website performance and product personalization

Our data processing practices are aligned with GDPR, CCPA, and other international privacy standards.

3. Data Protection and Secure Checkout

We use industry-standard SSL encryption and secure payment gateways to ensure your data is safe. Shopify hosts our website and adheres to high-level security protocols to protect your personal and financial information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your shopping experience

  • Track website traffic and performance

  • Offer personalized product recommendations and marketing

You can control cookie preferences in your browser settings at any time.

5. Sharing Your Information

We never sell your personal data. Your information may only be shared with:

  • Trusted service providers (e.g., payment processors, shipping partners)

  • Legal authorities, only if required by law

6. Email Marketing & Opt-Out

You may receive occasional emails regarding:

  • Order updates

  • Exclusive deals & promotions

  • New product launches

You can unsubscribe anytime using the link at the bottom of any email.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Request data portability

To make a request, please contact us at support@tendernesse.com.

8. Children's Privacy

Tendernesse.com is not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We reserve the right to update this policy. Any changes will be reflected on this page with the updated effective date. Please review periodically to stay informed.

10. Contact Us

For questions, concerns, or requests related to your privacy, reach out to:

📧 Email: support@tendernesse.com
🌐 Website: www.tendernesse.com